Questions to ask your septic contractor before hiring them
Great! Over the years, we’ve learned that an educated customer is the best customer.
What to look for in a septic contractor:
"How do you assess and prepare the site before construction?"
“Which suppliers do you use and why? How long have you been working with these suppliers? In the event of a warranty concern, how good is their after sales support?”
“What is your warranty?”
“Do you offer ongoing upkeep services to help me keep up with my system’s servicing needs?”
"You are going to be digging deep holes with big machinery. How do you ensure site safety for my family and your staff?"
“Will you be pulling a permit to do this work?”
“Are you insured for this kind of work? Do you hold WCB coverage for your staff?”
"Can you provide examples of previous projects and references?"
"What measures do you take to ensure environmental compliance?”
“What methods do you employ to minimize damage and disruption to my property?"
Answers to these questions should provide you with clarity and confidence that your system installation is in the hands of a professional. If you deem the answers you receive as being inadequate, there is a good chance that you will feel the same way about the installation services offered by that same contractor.
At Foothills Septic, we believe our customer service and installation practices stand out as the superior choice for several reasons:
We spend extra time designing and preparing the site before beginning construction, which avoids surprises during the installation and ensure we provide a system that is well thought-out.
We exclusively use high-quality materials purchased from suppliers who back up their products. To complement this, we also offer a 2-year workmanship warranty on our systems, as well as ongoing service plans.
We have comprehensive company safety policies and maintain industry best practices to ensure we keep you, your loved ones, and our team safe.
We are certified, fully insured, and carry WCB coverage for the scopes we take on.
We are always willing to share examples of past work, and beyond just directing you towards our Google reviews, we have past customers who are happy to speak to their positive experience working with us.
We use modern construction techniques to guarantee compliance with the 2021 Standard of Practice (provincial legislation defining septic systems rules in Alberta), while delivering a reliable and long-lasting septic system.
In addition to the site planning explained above, we only use tracked machines (as opposed to the more common wheeled options) to minimize ground disturbance and avoid property damage.
At Foothills Septic, we prioritize clear communication, reliability, and environmental stewardship. We pride ourselves on delivering what we promise, providing expertise in troubleshooting, and ensuring a smooth construction process with minimal impact on your land. By choosing Foothills Septic, you are investing in high quality work and a stress-free experience.